Privacy
Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline.
Information requested when registering or ordering goods (including your credit / debit card details) is encrypted with SSL (Secure Socket Layer), the industry standard encryption software. While we use SSL encryption to protect sensitive information online, we also protect your personal details off-line.
We do not store Credit Card Information.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
We do not disclose customer information to third parties.
The type of information we will collect about you includes: your name / address / phone number / e-mail address
Terms and Conditions
Terms and Conditions
Use of our website and the sale and purchase of goods from the website are governed by our terms and conditions as set out below. “We” or “Our” means Worldwide Signings. “You” or “your” means the person accessing, using or ordering from our website over the Internet.
Goods are supplied by Worldwide Signings directly to you and the contract of sale then exists between you and Worldwide Signings .
These terms and conditions cover all sales made through this website.
Prices are subject to change without notice and all goods are sold subject to availability. Orders are accepted at our sole discretion and we maintain the right to decline orders without giving an explanation.
Returns and Refunds
We take every care to ensure all of our products reach you in perfect condition. However, if you are not satisfied due to the product being damaged, faulty or not the item ordered then please contact us and inform us of your intent to return the product. Note: We must be notified of items being returned within 24 hours of receipt. The item must be received by us within 14 days.
It is your responsibility to ensure that the item is suitably packaged and returned. You are responsible for the item until it is received. Note: we do not cover the cost of you returning products.
Once we have received and inspected the item we will contact you to confirm our findings and arrange a refund or order a replacement where applicable.
We aim to keep this procedure as straightforward as possible. We will attend to all returns as soon as is practically feasible and do our utmost to make the process as stress-free as we can for you.
Delivery arrangements
Your shopping basket displays the goods you have purchased we endeavour to process all order within 24 hours dependent on availability. We will notify you if your goods are not able to be despatched within this timescale. The costs for delivery are shown depending on the shipping destination and the delivery service selected. Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to the us. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt. If however the goods are faulty then the postage costs will be refunded.
Complaints
Should you have a complaint with the service or product we provide please contact Customer services by e-mail: sales@worldwidesignings.co.uk Telephone: 07908 505071(Our lines are open Monday - Friday 9.30am - 5.00pm. Calls are charged at standard rates.
Acknowledge complaints within 5 working days
Advise you how long it will take to resolve the complaint
Keep you informed throughout the process
Trademarks and copyright
All third party copyright, trademarks, brand names, product names and titles on this website are acknowledged. This website is protected by Copyright and the Copyright, Trademarks, logos and Intellectual Property rights for the content of Worldwide Signings belong to Worldwide Signings . ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited unless permission has been given by Worldwide Signings . Any framing of this website is prohibited. Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline. Information requested when registering or ordering goods (including your credit / debit card details) is encrypted with SSL (Secure Socket Layer), the industry standard encryption software. To help us keep your personal information strictly confidential you should keep your password secret. While we use SSL encryption to protect sensitive information online, we also protect your personal details off-line. All employees are kept up-to-date on our security and privacy practices and we ensure our Merchants maintain our standards of security.